Frequently Asked Questions

If I already have a Merchant Account, is there anything else I need to use your application?

If you already have a Merchant Account, you'll just need the Authorize.Net® payment gateway. If you already have it, you are all set. If you need the Authorize.Net payment gateway, just let us now and we'll get you setup in short order.

If I have PayPal®, do I need anything else?

The standard PayPal service isn't compatible with Mobile Merchant Pro®. PayPal does offer an upgrade for about $30 per month for their PayPal® Web Payments Pro service which is what is required. Just note that on top of the monthly charge, you are likely to pay more in processing fees with PayPal than a traditional Merchant Account.

What do I need to get a Merchant Account to accept credit cards?

It's actually a good deal easier than you may think. Typically, if your business is in the United States, you are 18 years old, and have a checking account, that would satisfy the basic. There are also solutions for those who may have bad credit, but typically the processing rates are higher.

What is Authorize.Net?

Authorize.Net® is a payment gateway. It acts as a bridge between the online world and your processing institution. Authorize.net is most known as an online solution for E-Commerce for shopping carts, etc., but it can also be used as a stand-alone solution from your computer anywhere you have internet access. Mobile Merchant Pro interfaces with Authorize.net much like a web site would.

What is an "Open Beta?"

"Beta" typically means the software is being tested so kinks can be addressed before the final version is released. We sometimes may offer the ability to test the product no charge in return for your feedback in our forums. This "Open Beta" helps provide us with valuable feedback so we can provide the best level of products possible.